ROLE RESPONSIBILITIES
What you will work on
- Handle requests through approved channels
- Onboard, train and follow up on adoption
- Document issues, resolutions and escalation
- Measure SLA, adoption, satisfaction and renewal
BUSINESS SOFTWARE · ERP · AUTOMATIONAll careers
Customer Experience · Current priority
Customer Success & Technical Support Specialist
Guide customers from first evaluation to real adoption, resolve questions, escalate defects and measure adoption and satisfaction.
REQUIRED QUALIFICATIONS
What we are looking for
- B2B customer-service or software-support experience
- Excellent Arabic and good English
- Clear explanation and problem solving
- Strong documentation and data-care discipline
APPLY FOR THIS ROLE
Tell us about the experience you bring.
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